Responsible Gaming at bk67 — Your Safety Comes First
bk67 is committed to keeping cricket betting and casino gaming fun, safe, and within healthy limits. This page outlines every tool, policy, and support resource we have in place for players in Bangladesh.
Our Commitment to Responsible Gaming
At bk67, we believe that betting and casino gaming should be an enjoyable form of entertainment — nothing more, nothing less. The vast majority of our players in Dhaka, Chittagong, Sylhet, and across Bangladesh play responsibly and within their means. But we also know that for a small number of people, gambling can become a problem. That is why bk67 has built a comprehensive set of player protection tools directly into the platform, and why we maintain a dedicated support team available around the clock.
Responsible gaming is not a box-ticking exercise at bk67 — it is a core part of how we operate. From the moment you create your account, you have instant access to tools that let you set your own boundaries. These tools are built to empower you: use them proactively to keep your gaming experience enjoyable, or reach out to our support team at any time if you feel things are getting out of hand. There is no judgment here — only practical help.
Gambling should always be a choice, never a compulsion. If you ever feel that betting is no longer fun or is affecting your daily life, finances, or relationships — please use our tools or contact support immediately. Help is always available.
Player Protection Tools
bk67 provides the following responsible gaming tools to all registered players. You can activate or adjust any of these tools at any time by contacting our support team at [email protected].
Deposit Limits Explained
A deposit limit lets you set the maximum amount of money you are willing to add to your bk67 account over a defined time period. This is one of the most effective tools for keeping your gambling spending in check, and we strongly encourage all players to set one when they first register.
bk67 offers three deposit limit time frames. Once a limit is set, it takes effect immediately. Increasing a limit is subject to a 7-day cooling-off period to protect you from impulsive decisions:
- Daily deposit limit: caps the total amount you can deposit within any 24-hour rolling period.
- Weekly deposit limit: caps the total amount you can deposit across any 7-day rolling period.
- Monthly deposit limit: caps the total amount you can deposit across any 30-day rolling period.
To set or adjust a deposit limit, contact bk67 support at [email protected]. Reducing a limit takes effect immediately. Removing or increasing a limit requires a 7-day waiting period, which begins from the time of your request. This cooling-off window is intentional — it gives you time to reconsider.
Time-Out and Cooling-Off Periods
Time-Out (Short Break)
A time-out allows you to temporarily suspend your bk67 account for a short period. During a time-out, you will not be able to log in, place bets, deposit funds, or access any real-money features of the Platform. Time-out periods are available in three durations: 24 hours, 7 days, and 30 days. When the time-out period expires, your account is automatically reactivated. Any pending withdrawals will continue to be processed normally during a time-out period.
Cooling-Off Period
A cooling-off period is a structured pause that we apply automatically whenever you request to increase a deposit limit or remove a self-exclusion. The standard cooling-off duration is 7 days. This built-in pause is designed to prevent impulsive decisions made in the heat of the moment. We encourage you to use the cooling-off period to reflect on whether the change you have requested is truly in your best interest. If at any point during the cooling-off period you change your mind, simply contact support to cancel your request.
Self-Exclusion Programme
Self-exclusion is for players who feel that they need a more substantial break from gambling than a standard time-out provides. When you self-exclude from bk67, your account is suspended for the duration you choose and you will not be able to access any part of the Platform, including cricket betting, casino games, crash games, or slots. We take self-exclusion requests seriously and process them within 24 hours of receipt.
bk67 offers the following self-exclusion durations. Please choose the option that you feel genuinely reflects the break you need:
- 6-month self-exclusion: your account is fully suspended for six months. At the end of this period, reactivation requires a written request with a 7-day cooling-off before access is restored.
- 1-year self-exclusion: your account is fully suspended for twelve months. The same reactivation process applies at the end of the period.
- Permanent self-exclusion: your account is closed indefinitely. This option is irreversible and no reactivation request will be accepted. Any remaining balance will be returned to your registered bKash or Nagad account.
To request self-exclusion, email [email protected] with your account details and chosen exclusion duration. Our team will confirm the exclusion within 24 hours. During the exclusion period, if you attempt to create a new account, we reserve the right to close it immediately upon detection.
Recognising the Warning Signs of Problem Gambling
Problem gambling can develop gradually and is not always easy to spot. The following warning signs may indicate that gambling has moved beyond healthy entertainment and has started to interfere with your life. You do not need to be experiencing all of these signs — even one or two is worth taking seriously.
You may have a gambling problem if you:
- Spend more money on gambling than you originally planned, and feel unable to stop once you start.
- Chase losses — continue betting in an attempt to win back money you have already lost.
- Feel restless, irritable, or anxious when you are not betting or when you try to cut down.
- Borrow money, sell possessions, or take other financial risks in order to fund your gambling.
- Lie to family members, friends, or your employer about how much time or money you spend on gambling.
- Use gambling as a way to escape from problems, stress, depression, or difficult feelings.
- Neglect work, family, or personal responsibilities because of time spent gambling.
- Have repeatedly tried and failed to control, cut back, or stop gambling altogether.
If any of the above resonate with you, please do not hesitate to contact bk67 support or use one of the player protection tools described on this page. Reaching out is a sign of strength, not weakness — and it is the most important step you can take.
Protecting Minors
bk67 maintains a strict minimum age policy of 21 years for all account holders. During registration, we collect date-of-birth information and may request additional identity verification documents to confirm that applicants meet this requirement. Any account found to belong to a person under the age of 21 will be closed immediately, and any funds held in that account will be forfeited.
If you share a device with younger family members or children, we strongly recommend using the following measures to prevent accidental or unauthorised access to bk67:
- Always log out of your bk67 account when you have finished your session — never leave your account open on a shared device.
- Use a strong, unique password for your bk67 account and do not share it with anyone, including family members.
- Enable parental control software on shared devices to restrict access to online gambling websites. Many Android and iOS devices include built-in parental controls in their settings.
Fair Play and Account Activity Monitoring
bk67's responsible gaming framework includes active monitoring of player account activity. Our system is designed to flag unusual betting patterns that may suggest a player is experiencing difficulties. If our team identifies indicators of potential problem gambling — such as a sudden and significant increase in deposit frequency, session duration, or bet size — we may proactively contact the player to check in and offer responsible gaming resources.
This monitoring is not invasive — it is purely protective. Your personal betting data is never shared outside of bk67 for monitoring purposes, and any outreach from our team is entirely confidential. If you receive a responsible gaming check-in message from bk67 support, please treat it as genuine care from our team — not as an intrusion.
bk67 reserves the right to impose responsible gaming restrictions on any account where our monitoring systems identify patterns consistent with problem gambling behaviour — even without a player's explicit request. This may include applying a deposit limit, initiating a time-out, or temporarily suspending the account pending a welfare check. We will always notify the player before or immediately after taking such action.
Need Help? Contact bk67 Support
If you are concerned about your own gambling or that of someone you know, our support team is here to help. You do not need to be in crisis to reach out — if you have any doubts at all, getting in touch early is always the right move. Our team handles all responsible gaming requests with complete confidentiality and without judgment.
bk67 Responsible Gaming Support
Email our dedicated support team at any time — we aim to respond within 24 hours BST (UTC+6):
All responsible gaming requests are treated as high priority and handled in strict confidence.
Ready to Play Responsibly? Explore bk67
Now that you know how bk67 keeps you safe, explore our cricket betting markets, slots, and live casino — all within your own chosen limits.
View FAQ Go to bk67 Casinobk67 is for adults aged 21 and above only. Please play responsibly. For more tools, visit our Responsible Gaming page.